LIFETIME LIMITED WARRANTY
Finish/Wear Warranty: Naturally Aged Flooring will warrant under normal residential conditions and uses, providing that Naturally Aged Flooring’s maintenance guidelines are strictly followed, that the finish will not wear through or peel off for the lifetime of the floor or as long as the original purchaser owns the home in which it is installed.
Hardwood Flooring light commercial warranty 2 years! SPC/LVP Flooring light commercial warranty 10 years!
Structural Warranty: Naturally Aged Flooring warrants all first quality flooring to be free from defect in material and workmanship including milling, assembly, dimension and grading for the lifetime of the floor or as long as the original purchaser owns the home in which it is installed. Naturally Aged Flooring additionally warrants that these floors, will not delaminate when properly installed and maintained according to Naturally Aged Flooring’s installation and maintenance procedures. This does not include defects resulting from moisture.
N.A.F. ADHESIVE WARRANTY
N.A.F. will honor the applicable terms of any wood floor manufacturer’s current published adhesive warranty or subfloor moisture warranty (where applicable) when the wood flooring was installed using Naturally Aged Urethane Wood Flooring Adhesive in accordance with product instructions and the instructions of the wood floor manufacturer.
N.A.F. will also warrant Naturally Aged Urethane Adhesive to be free from defects in materials and workmanship for a period of one year from the date of purchase, if the product has been installed in accordance with the N.A.F. Specification Guide and the installation instructions furnished with the product. In the event of loss of adhesion of Naturally Aged Urethane Adhesive due to product defect, N.A.F. will reimburse the customer for the cost of labor and materials necessary to repair or replace the affected area(s) of the installed wood flooring.
For details and exclusions, download the Lifetime Warranty and Exclusions document from our Downloads page.
N INTERNET SALES
Notice to Homeowners
Any product purchased online is considered second-hand and will not be warrantied by Naturally Aged Flooring.
Notice to our Customers
- N.A.F. will only ship orders to the designated shipping address we have on file for you with the sole exception of job site deliveries on our local Los Angeles truck.
- If you Will Call from any warehouse using a commercial trucking company you will need to provide a BOL and the address of the final destination.
- Orders being shipped outside of your territory will not be processed or covered by our warranty and the warranties of all your previous orders will also be voided.
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