LIFETIME LIMITED WEAR WARRANTY


ACCOUNT MUST BE IN GOOD STANDING OTHERWISE WARRANTIES WILL NOT APPLY AND ALL CLAIMS WILL BE DENIED.

Finish/Wear Warranty: Naturally Aged Flooring will warrant under normal residential conditions and uses, and providing that Naturally Aged Flooring’s maintenance guidelines are strictly followed, that the finish will not wear through or peel off of the hardwood flooring for the lifetime of the floor or as long as the original purchaser owns the home in which it is installed. Commercial warranty 2 years!

Structural Warranty: Naturally Aged Flooring warrants all first quality engineered hardwood floors to be free from defect in material and workmanship including milling, assembly, dimension and grading for the lifetime of the floor or as long as the original purchaser owns the home in which it is installed. Naturally Aged Flooring additionally warrants that these engineered hardwood floors, will not delaminate when properly installed and maintained according to Naturally Aged Flooring’s installation and maintenance procedures. This does not include defects resulting from moisture.

N.A.F. Adhesive Warranty


N.A.F. will honor the applicable terms of any wood floor manufacturer’s current published adhesive warranty or subfloor moisture warranty (where applicable) when the flooring was installed using Naturally Aged Urethane Wood Flooring Adhesive in accordance with product instructions and the instructions of the wood floor manufacturer.

N.A.F. will also warrant Naturally Aged Urethane Adhesive to be free from defects in materials and workmanship for a period of one year from the date of purchase, if the product has been installed in accordance with the N.A.F. Specification Guide and the installation instructions furnished with the product. In the event of loss of adhesion of Naturally Aged Urethane Adhesive due to product defect, N.A.F. will reimburse the customer for the cost of labor and materials necessary to repair or replace the affected area(s) of the installed wood flooring.

For details and exclusions, download the Lifetime Warranty and Exclusions document from our Downloads page.

N.A.F. Products Purchased Online

Will Not Be Warrantied By N.A F.